Dorplan passes ISO 9001:2015 audit
Obtaining ISO 9001 certification involves implementing and maintaining a quality management system (QMS) that complies with the requirements of the ISO 9001 standard. The ISO 9001 standard is an international standard for quality management systems, and certification indicates that a business has demonstrated its commitment to quality and customer satisfaction.
Alastair Drohan, Operations & HR Manager, comments; “We are delighted to share that Dorplan has successfully passed the ISO 9001:2015 audit, reaffirming our commitment to quality excellence. This accomplishment is a testament to our team’s unwavering dedication to delivering superior products/services and maintaining a strong focus on customer satisfaction. As we proudly carry the prestigious ISO 9001 certification, we are excited to leverage this achievement to refine our processes and continually enhance the value we provide to our customers.”
Key Highlights of ISO 9001 Certification:
- Implementation of a robust Quality Management System (QMS) to ensure consistency and efficiency in our processes.
- Emphasis on customer satisfaction through a customer-centric approach and responsiveness to feedback.
- Regular internal audits and management reviews to drive continual improvement.
- Commitment to document control, ensuring the accuracy and relevance of our procedures and documentation.
- Proactive measures for corrective and preventive actions, demonstrating our dedication to excellence.