Updated: 14 August 2023

Our post-project support shows how much we care

Our support for customers doesn’t end when the doorsets arrive: we’re happy to help as much as we can, whenever we can.

When Ms T suffered a distressing break-in at home during the lockdown, the Dorplan team swung into action to help.

Ms T lived in a property for which Dorplan had supplied doorsets and ironmongery a few years ago. When her property was broken into, her front door was damaged and needed to be replaced. She contacted Dorplan for help – and we gladly gave it.

Using historical information from the project alongside pictures and dimensions supplied by Ms T, we were able to provide a new doorset from scratch within three weeks, meaning she could return home.

Delighted by the response to her request, Ms T contacted us to say: “Your help and support turned a very stressful situation into a manageable one. I really don’t know what I would have done without it.”

If you need post-project support for your development, we’ll do as much as we can to help, just call 01366 386800 or email enquiries@dorplan.co.uk.

We're here to help!

Our friendly support staff are always on hand to offer advice and guidance. If you have any questions about how we can help with your next project, get in touch!

Contact us today